Returns & Exchanges Policy

At Every Edit, we carefully check every piece before it leaves us. As our edits are curated in limited quantities, we keep our returns and exchanges policy simple and fair.

Returns

A return may be considered only when:

  • You received an item that is different from what you have ordered; or
  • The item has a genuine manufacturing defect that was not reasonably identifiable before dispatch.

For approved returns, we may offer a replacement, exchange or store credit, depending on the circumstances and availability. Cash refunds are not offered.

Exchanges

Size exchanges may be considered case-by-case, subject to the item's condition and availability.

Please refer to our Size Guide or contact us for sizing advice before placing your order.As we carry limited quantities, your preferred size or replacement may not be available.

If the preferred item is unavailable, you may select another available item of similar value. For a higher-value item, the price difference must be paid before the exchange is completed.

Where a suitable exchange cannot be accommodated, store credit may be offered at Every Edit's discretion.

We do not accept exchanges for:

  • Change of mind
  • Personal style or preference
  • The item not suiting you
  • Colour preference
  • Colour differences caused by lighting, photography or screen settings

For approved returns and exchanges, shipping costs are borne by the customer. You may also arrange an in-person exchange at our Woodlands South base in Singapore.

Exchange Conditions

All items must be returned in their original condition. To be eligible, items must be:

  • Unworn and unused
  • Unwashed and unaltered
  • Free from stains, marks, perfume or other signs of wear
  • Returned with original tags and packaging, where applicable

Items that do not meet these conditions will not be accepted.

How to Request a Return or Exchange

Please email everyedit@outlook.com within 3 working days of receiving your parcel, including:

  • Order number
  • Item you wish to return or exchange
  • Reason for your request
  • Clear photos, where relevant

Please do not send anything back before receiving confirmation from us.

Once your request is reviewed, we will confirm whether it has been approved and advise you on the next steps.

Requests submitted after 3 working days will not be entertained.

Store Credit

Where store credit is issued, it is non-refundable, non-transferable and valid for 12 months from the date of issue.

Important

By placing an order with Every Edit, you acknowledge that you have read, understood and agreed to our Returns & Exchanges Policy.